PRIVACY POLICY

High-Rise Avenue is committed to protecting personal information, being transparent about what data we hold and giving you control over how we use it.

We are a Comunity Interest Organisation registered in England and Wales

Registration Number: 12159857

Collecting information

 

When we collect information

  • Sign up for membership

  • Make a donation

  • Join the High-Rise Avenue mailing list

  • Join the Industry Directory

  • Book tickets for events and shows

  • Communicate with us through email.

  • Purchase items from our store

  • We also monitor how audiences use the website to help us understand how it could be improved. 
     

Information we collect:

We only collect the information that’s necessary to carry out business activity.  provide the particular product or service you’ve requested and to keep you informed.

When you become a Member we collect:

  • Your name

  • Date of birth

  • Email address

  • Postal Address and Billing address

  • Contact number

  • Gender

  • Ethnicity information

  • Payment card details

  • Social media handles
     

If you opt-in for the Industry Directory we collect:
 

  • Your name

  • Date of birth

  • Email address

  • Postal Address and Billing address

  • Contact number

  • Gender

  • Ethnicity information

  • Employer

  • Profile image

  • Work and training experience

  • Payment card details if you are not a member

  • Membership number

 

When you book an event we collect:

 

  • Number

  • Email address

  • Address

  • Card payment details

  • Membership number

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    When you join our mailing list we collect:

  • Name

  • Email address

  • Your profession

  • Country and city you are located in

  • Profession/sector you work in
     

When you visit our website we may collect the following information:
  

Automatically populated IP address.
 

If you contact us with feedback online, by email, by phone or in person:
  We keep a record of the correspondence.

 

Purpose of information

  • Marketing communication

  • To provide you with the service you have signed up for or paid for

  • To personalise your experience

  • To conduct market research to improve our services and monitor the effects of our work

 

What we do with your information:
 

We store it securely on password protected databases. Your personal information is not shared with third parties. It will be made clear what information will searchable on the Industry Directory when you create your profile.
 

We do not hold on to card payment details. Payments are collected through Stripe, third parties such as theatre will have their own policies when you book tickets, please read their Privacy Policy.

© 2019, High-Rise Avenue all rights reserved.

High-Rise Avenue is a community interest company registered in England and Wales

Registration Number: 12159857